Tell us what is on fire.
Sales question, support ticket, security review, partnership idea, press request — pick the channel below or use the form. A real engineer or a real account manager replies, never a bot.
< 4h
Median first reply, business hours
14
Humans on the other end
100%
Inbound mail goes to a person
Direct channels
Email goes straight to the team that handles it.
Pick the inbox closest to your question. Each one has a named owner and a published response window.
Sales
Pricing, evaluations, procurement, custom contracts.
sales@kubeadapt.ioReply within 4 business hoursFor pricing, ROI proofs, security questionnaires, MSAs.
Support
Bugs, feature questions, agent issues, integration help.
support@kubeadapt.ioReply within 6 business hoursCustomers also have a private Slack Connect channel on request.
Security
Vulnerability reports, security questionnaires, GDPR/DPA.
security@kubeadapt.ioTriage within 1 business dayPGP key on the security page. Coordinated disclosure honored.
Press
Story ideas, interviews, podcasts, conference speakers.
press@kubeadapt.ioReply within 2 business daysMedia kit, brand assets, and founder bios available on request.
Form
Or write us a longer note.
Pick a topic, tell us what is going on. The form composes an email in your client — nothing leaves your machine until you press send. No tracking pixels, no third-party form provider, no newsletter list.
- Routes directly to the right inbox — sales, support, security, press, partnerships.
- No reCAPTCHA puzzles, no “please verify you are human” checkbox.
- GDPR-friendly: nothing stored unless you actually press send in your mail client.
Common questions
Things people ask before writing in.
Not on the marketing site. Live chat looks helpful but tends to mean low-context conversations and copy-paste replies. Email lets us read the full picture, pull in the right engineer, and respond once with something useful. Customers do get a private Slack Connect channel after onboarding.
Median first response in our inbox over the last 90 days is 2h 41m during business hours, 11h overall. Sales replies fastest, security goes through a triage queue, press is slower because it usually involves coordination. We do not auto-respond just to set expectations — the first reply is from a human.
Yes. We have a standard mutual NDA, a GDPR DPA, and an MSA available within one business day of asking. We can also redline yours; expect 2-3 days for legal review on documents over 15 pages. Email security@kubeadapt.io with the file attached.
Email security@kubeadapt.io directly. Include reproduction steps, an estimate of impact, and your preferred coordinated-disclosure window. Our PGP key is published on /security. We acknowledge within one business day, fix critical issues within 30 days, and credit you in the changelog if you want.
Yes — please use the careers page first so it goes through our applicant tracking. If nothing on the page fits, email careers@kubeadapt.io with what you would want to work on; we read every email and keep a talent pool for roles we open later.
Still nothing here matches? Use the form above or email hello@kubeadapt.io.