Terms of Service

1. Agreement

This is an agreement between Kubeadapt (“we”, “us”) and the entity or person agreeing to these terms (“you”, “Customer”). If you accept on behalf of an organization, you represent that you are authorized to bind that organization. These terms incorporate our Privacy Policy.

2. The service & the agent

Kubeadapt is a Kubernetes FinOps platform providing cost visibility, rightsizing recommendations, and capacity planning. The service includes the kubeadapt-agent you install in your clusters.

The agent operates with read-only Kubernetes RBAC (list and watch only) and never modifies your cluster resources. Recommendations are advisory; you are responsible for reviewing and applying any change to your infrastructure.

3. Accounts & access

You are responsible for safeguarding your credentials and API keys, for all activity under your account, and for the configured RBAC scope of the agent. Notify us promptly of any unauthorized use. You must provide accurate account information and keep it up to date.

4. Acceptable use

You agree not to:

• Use the service on clusters or infrastructure you do not own or control.
• Reverse-engineer, decompile, or attempt to extract source code from the agent or platform, except where permitted by its open-source license.
• Circumvent plan limits, rate limits, or access controls, or share a single tenant’s API key across unrelated organizations.
• Use the service to attack, probe, or disrupt other infrastructure, or in violation of any applicable law or export control.
• Resell or provide the service to third parties without our written consent.

5. Your data

You retain all rights to the cluster metadata and account data you provide (“Customer Data”). You grant us a limited license to process Customer Data solely to provide and improve the service. The agent collects Kubernetes resource metadata only and never collects application data, environment variable values, secret contents, or logs — see the Privacy Policy for the full description.

6. Plans & billing

• Paid plans are billed in advance on a recurring basis (monthly or annually) per your order.
• Fees are non-refundable except where required by law or expressly stated in your order.
• We may revise pricing with at least 30 days’ notice, effective at your next renewal.
• You are responsible for applicable taxes. Late or failed payments may result in suspension after notice.

7. Trials & beta features

Free trials and features labeled “beta”, “preview”, or “Soon” are provided “as is” for evaluation, may change or be withdrawn at any time, and carry no availability or support commitments.

8. Intellectual property

We and our licensors own all rights in the platform, including its software, design, and documentation, except for components provided under their own open-source licenses. No rights are granted other than those expressly stated here. Feedback you provide may be used by us without restriction or obligation.

9. Third-party services

The service may interoperate with third-party platforms (for example, your cloud provider and Kubernetes add-ons such as metrics-server, VPA, Karpenter, or DCGM). We are not responsible for third-party services, and your use of them is governed by their own terms.

10. Warranties & disclaimer

We will provide the service with reasonable skill and care. Except as expressly stated, the service is provided “as is” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Recommendations and cost estimates are informational and not guarantees of savings or outcomes.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our aggregate liability arising out of or relating to the service will not exceed the fees you paid in the 12 months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be excluded by law.

12. Indemnification

You will defend and indemnify us against third-party claims arising from your Customer Data or your use of the service in breach of these terms, except to the extent caused by us.

13. Term & termination

These terms apply while you use the service. You may cancel at any time; cancellation takes effect at the end of the current billing period. We may suspend or terminate access for material breach, non-payment, or to comply with law, with notice where practicable.

On termination, your right to use the service ends. We retain billing records for the period required by applicable law and delete cluster metrics 5 years after cancellation unless you request earlier deletion.

14. Changes to these terms

We may update these terms as the product and law evolve. Material changes will be reflected by the “Last updated” date above and, where appropriate, communicated directly. Continued use after changes take effect constitutes acceptance.

15. Governing law

These terms are governed by the laws applicable at our place of incorporation, without regard to conflict-of-laws rules. The courts located there will have exclusive jurisdiction, except where mandatory local law provides otherwise.

16. Contact

Legal questions: legal@kubeadapt.io.